Breakdown Service

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"Hered Care"

HERED
SERVICE

Hered (Shandong) Intelligent Technology Co., Ltd.
Longer Warranty

Longer Warranty

2.5 years warranty period.

1 year longer than other brands.

We are confident of our product quality.

Professional Service Team

Professional Service Team

Every service engineer of Hered has a bachelor degree or above.

The service team are available 24h*7days.

Cost Price of Spare Parts

Cost Price of Spare Parts

To serve our product operation, all the spare parts will be supplied at our cost price.

We believe our customers save more, we earn more.

Customized Service

Customized Service

Our after sales service will follow up during the whole life our product. It consists of delivery, training, data update, online help, return visit and more than you expect.

Hered Service Method

  • Pre-delivery training

    before the product arrives at the site

    Duration

    0.5 days

  • Pre-delivery training

    every seasons or half year

    Duration

    0.5-1 days

  • Pre-delivery training

    After handing over or before the product works

    Duration

    1 days

  • Hered (Shandong) Intelligent Technology Co., Ltd.

    Training

    The training process covers the whole life cycle including the pre-delivery training, delivery training andregular training.

  • Hered (Shandong) Intelligent Technology Co., Ltd.

    Product Record

    The service engineers will trace all the process of the product operation and make records, to set the document for every aerial work platform.