2.5 years warranty period.
1 year longer than other brands.
We are confident of our product quality.
Professional Service Team
Every service engineer of Hered has a bachelor degree or above.
The service team are available 24h*7days.
Cost Price of Spare Parts
To serve our product operation, all the spare parts will be supplied at our cost price.
We believe our customers save more, we earn more.
Our after sales service will follow up during the whole life our product. It consists of delivery, training, data update, online help, return visit and more than you expect.
Hered Service Method
before the product arrives at the site
every seasons or half year
After handing over or before the product works
The training process covers the whole life cycle including the pre-delivery training, delivery training andregular training.
The service engineers will trace all the process of the product operation and make records, to set the document for every aerial work platform.